Effective Date: June 4, 2026
Forcells®, Forhair®, and their affiliated clinical locations (“Forcells,” “we,” “our,” or “us”) respect your privacy and are committed to protecting your personal information.
This Privacy Policy describes how information is collected, used, disclosed, and protected when you visit our website, submit inquiries, request consultations, upload photographs, communicate with us electronically, or otherwise interact with our services.
This Privacy Policy applies to our operations in New York, Georgia, California, and other jurisdictions where our affiliated providers may operate.
INFORMATION WE COLLECT
Information You Voluntarily Provide
We may collect information that you voluntarily provide, including:
• Name
• Email address
• Telephone number
• Mailing address
• Consultation requests
• Uploaded photographs
• Medical concerns voluntarily disclosed through website forms
• Communications with our staff
• Appointment requests
• Survey responses
• Other information you choose to provide
INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, we may automatically collect certain information including:
• IP address
• Browser type
• Device information
• Operating system
• Geographic region
• Website activity
• Referral source
• Pages visited
• Session duration
• Interaction with website features
COOKIES AND TRACKING TECHNOLOGIES
Our website may utilize:
• Cookies
• Google Analytics
• Google Ads
• Meta/Facebook Pixel
• Conversion tracking tools
• Call tracking technologies
• Other website analytics services
These technologies help us improve user experience, understand website performance, and optimize marketing efforts.
Users may disable cookies through browser settings.
HOW WE USE INFORMATION
We may use information to:
• Respond to inquiries
• Schedule consultations
• Coordinate patient communications
• Provide requested information
• Improve website performance
• Analyze user behavior
• Enhance services
• Conduct marketing activities
• Comply with legal obligations
• Protect the security of our systems
PHOTO SUBMISSIONS
Photographs submitted through our website may be used solely for:
• Preliminary evaluation
• Consultation review
• Internal communications
• Treatment planning
Photographs submitted through website forms do not establish a physician-patient relationship.
Photographs will not be used for marketing, advertising, educational presentations, publications, or social media without separate written authorization.
TEXT MESSAGES, EMAILS, AND ELECTRONIC COMMUNICATIONS
By submitting your contact information, you consent to receive communications regarding:
• Consultation requests
• Scheduling
• Follow-up communications
• Requested information
• Service-related notifications
Message and data rates may apply.
Consent may be withdrawn at any time.
HOW WE SHARE INFORMATION
We do not sell personal information.
Information may be shared with:
• Authorized employees
• Physicians and clinical providers
• Practice management personnel
• Technology vendors
• Website service providers
• Scheduling platforms
• Payment processors
• Legal authorities when required by law
All sharing is limited to legitimate business, operational, or legal purposes.
DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Users provide information at their own risk.
HIPAA
Certain health-related information may be subject to the Health Insurance Portability and Accountability Act (HIPAA).
Patients should review our separate HIPAA Notice of Privacy Practices for information regarding Protected Health Information (PHI).
In the event of a conflict between this Privacy Policy and our HIPAA Notice, the HIPAA Notice shall control with respect to Protected Health Information.
CALIFORNIA PRIVACY RIGHTS
For California residents, additional rights may be available under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
California residents may have the right to:
• Request access to personal information
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request information regarding categories of information collected
• Request information regarding disclosures
Forcells® does not sell personal information.
Requests may be submitted through the contact information listed below.
CHILDREN’S PRIVACY
This website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
THIRD-PARTY WEBSITES
Our website may contain links to third-party websites.
We are not responsible for:
• Third-party privacy practices
• Third-party content
• Third-party security measures
Users access third-party websites at their own risk.
DATA RETENTION
Information may be retained for as long as reasonably necessary to:
• Provide services
• Maintain records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
Retention periods may vary depending on the nature of the information.
YOUR PRIVACY RIGHTS
You may request:
• Access to your information
• Correction of information
• Deletion of information where permitted by law
• Information regarding data collection practices
Requests may be submitted using the contact information below.
CHANGES TO THIS POLICY
We reserve the right to update this Privacy Policy at any time.
Updated versions will be posted on this website.
Continued use of the website constitutes acceptance of any revisions.
CONTACT US
Privacy Officer
Forcells®
New York Office
200 W 57th Street, Suite 403
New York, NY 10019
Georgia Office
1070 Powers Place
Alpharetta, GA 30009
California Operations
9850 Genessee Ave., Suite 480, La Jolla, CA 92037
Phone: 442-FORCELL
Email: privacy@forcells.com
Forcells® is a Delaware corporation operating through affiliated physicians, professional entities, and clinical locations in accordance with applicable federal, state, and local laws and regulations.
CALIFORNIA PRIVACY RIGHTS NOTICE
Effective Date: June 4, 2026
This California Privacy Rights Notice supplements the information contained in the Forcells® Privacy Policy and applies solely to California residents.
This Notice is intended to comply with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
For purposes of this Notice, “personal information” has the meaning provided under California law.
YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have certain rights regarding your personal information, subject to applicable legal exceptions.
These rights may include:
• Right to Know
• Right to Access
• Right to Correct
• Right to Delete
• Right to Limit Use of Sensitive Personal Information
• Right to Non-Discrimination
RIGHT TO KNOW
You may request information regarding:
• Categories of personal information collected
• Sources from which information is collected
• Business purposes for collection
• Categories of third parties with whom information is shared
• Categories of information disclosed
RIGHT TO ACCESS
You may request access to personal information that we have collected about you, subject to verification of your identity and applicable legal limitations.
RIGHT TO CORRECT
You may request correction of inaccurate personal information maintained by Forcells®.
We will make commercially reasonable efforts to correct verified inaccuracies.
RIGHT TO DELETE
You may request deletion of personal information collected from you, subject to legal, regulatory, and operational exceptions.
Certain information may be retained where required by law, medical record retention obligations, fraud prevention, security purposes, or other permitted exceptions.
SENSITIVE PERSONAL INFORMATION
California law may classify certain information as Sensitive Personal Information.
Forcells® uses sensitive information only as reasonably necessary to:
• Provide requested services
• Process consultation requests
• Evaluate treatment inquiries
• Comply with legal obligations
• Maintain security
We do not use sensitive personal information for purposes requiring additional limitation rights under California law.
NO SALE OF PERSONAL INFORMATION
Forcells® does not sell personal information.
Forcells® does not knowingly sell or share personal information of consumers for monetary consideration.
NO SALE OF MINORS’ INFORMATION
We do not knowingly collect, sell, or share personal information from individuals under the age of 18.
CATEGORIES OF INFORMATION COLLECTED
Depending on your interactions with us, we may collect:
• Identifiers (name, email address, telephone number)
• Contact information
• Internet or network activity information
• Device information
• Consultation requests
• Uploaded photographs
• Communications submitted through website forms
• Professional information voluntarily provided
• Other information necessary to provide requested services
HOW WE USE INFORMATION
Personal information may be used to:
• Respond to inquiries
• Schedule consultations
• Coordinate communications
• Improve website functionality
• Analyze website performance
• Provide requested services
• Comply with legal obligations
• Protect website security
AUTHORIZED DISCLOSURES
Personal information may be disclosed to:
• Physicians and healthcare providers
• Authorized employees
• Technology service providers
• Scheduling platforms
• Payment processors
• Legal and regulatory authorities when required
All disclosures are limited to legitimate business purposes.
EXERCISING YOUR RIGHTS
California residents may submit privacy rights requests by contacting:
Privacy Officer
Forcells®
Email: privacy@forcells.com
Phone: 442-FORCELL
Mailing Address:
200 W 57th Street, Suite 403
New York, NY 10019
1070 Powers Place
Alpharetta, GA 30009
California Operations
9850 Genessee Ave., Suite 480, La Jolla, CA 92037
IDENTITY VERIFICATION
To protect your privacy, we may require verification of your identity before responding to certain requests.
Requests may be denied when identity cannot be reasonably verified.
AUTHORIZED AGENTS
California residents may designate an authorized agent to submit requests on their behalf.
Reasonable verification may be required for both the consumer and authorized agent.
NON-DISCRIMINATION
Forcells® will not discriminate against individuals who exercise privacy rights under California law.
We will not deny services, charge different prices, or provide a different level of service solely because a consumer exercised a privacy right.
CHANGES TO THIS NOTICE
We reserve the right to modify this California Privacy Rights Notice at any time.
Updated versions will be posted on this website and become effective upon posting.
Forcells® is a Delaware corporation operating through affiliated physicians, professional entities, and clinical locations in accordance with applicable federal, state, and local laws and regulations.
